A call button on your storefront. Customers tap — your AI agent answers in under a second, 24/7, in any language.
Four steps to put a 24/7 AI support agent on your storefront — no engineering work, no API tickets.
Link Shopify via OAuth — catalog, policies, and order data sync automatically.
Set button colour, position, and which pages it appears on.
Choose name, gender, and language. Your agent, your brand voice.
Call volume, resolution rates, transcripts, and recordings — one dashboard.
Every query your support team answers today — the agent handles on its own, without a script.
Real-time order status without the customer navigating the website.
Guides customers to the right product based on their specific questions.
Finds the nearest store or pickup point for the customer, instantly.
Hands off to your team whenever a query needs human judgment.
Confirms cash on delivery eligibility for any pin code, on the spot.
Results from D2C brands using Shoplabs for inbound support — across fashion, home, and health categories.
One day from signup. Connect your Shopify store, configure the call button placement, set the agent's voice and language, and you're live. There's no engineering work and no API integration required on your end.
Shoplabs' voice AI is built to sound natural — it uses human-like intonation and never pretends to be a person. Customers consistently prefer getting an instant answer over waiting on hold. Resolution speed matters more to satisfaction than whether the voice is human.
The agent is trained on your full catalog, return policies, and past order data — so unresolvable queries are rare. When they do occur, the agent tells the customer it's connecting them to a human and transfers the call seamlessly. No dead ends, no dropped calls.
Yes. Shoplabs supports custom workflow integrations with internal CRMs, helpdesks, and order management systems. Schedule a demo and we'll walk through what's possible for your specific stack.
