Call every high-intent customer who leaves without paying.

Use AI voice calling to reach every customer who abandons checkout. Your AI agent — trained on your catalog and brand policies — speaks to customers, addresses their concerns, and closes the sale.

OUTBOUND · CART ABANDONED 12 MIN AGO EN
0:00 / 0:42
+40%
recovery improvement
2 in 3
calls answered
10–50×
ROI
How It Works

From signup to first call in one day.

Five steps to get your AI voice agent live and recovering abandoned carts across every checkout touchpoint.

01
Connect your store

Link Shopify via OAuth and connect your checkout provider — GoKwik, Shopflo, Shiprocket, or Razorpay. No code needed.

02
Set trigger rules

Define cart value range, % of carts to call, and how long to wait before the agent dials.

03
Design your agent's voice

Pick name, gender, and language — Hindi, English, Tamil, Telugu, Kannada, or Malayalam.

04
Configure follow-ups

Trigger a WhatsApp message, follow-up email, or second call after the first attempt.

05
Track every call

Live dashboard with calls, recovered carts, and revenue. Full recording and transcript per conversation.

Expected Impact

More revenue. Less left on the table.

Results vary by brand category. D2C brands using Shoplabs for cart recovery consistently see:

Conversion Rate
+30–50%
Improvement in checkout conversion rate compared to no outbound calling.
Return on Investment
10–50×
Every rupee spent on AI calling generates 10 to 50× back in recovered revenue.
Pickup Rate
2 in 3
Two-thirds of customers answer — well above the industry average for outbound calling.
Your Stack, Connected

Works with the tools you already use.

Connect your checkout provider and marketing stack in minutes. No engineering work, no API tickets.

01 Commerce Platform
Shopify
02 Checkout Providers
Razorpay GoKwik Shopflo Shiprocket
03 Marketing Automation
Netcore MoEngage Gupshup LimeChat Bik
FAQ

Questions about cart recovery.

How does the AI agent conduct the conversation with the customer?

The agent is trained on your product catalog, pricing, EMI options, return policy, and brand voice. When it calls a customer who abandoned their cart, it introduces itself, asks if there was a concern about the product, and handles common objections — price, delivery time, sizing, EMI — in real time. It sounds like a knowledgeable salesperson, not a robocall.

How do I get started?

Connect your Shopify store via OAuth — no engineering required. Then connect your checkout provider (GoKwik, Shopflo, Shiprocket, or Razorpay), set your trigger rules, and configure the agent's voice. You can be live and making calls the same day you sign up.

How many abandoned cart calls can Shoplabs make per day?

Unlimited. There is no per-call or per-day cap. Your AI agent can call every abandoned cart simultaneously — brands on Shoplabs routinely process 10,000+ calls a month without any throttling.

Can Shoplabs pull abandoned checkout leads from my checkout provider?

Yes. Shoplabs integrates directly with GoKwik, Shopflo, Shiprocket, and Razorpay to pull abandoned checkout data in real time. You can choose which provider to use as the trigger source, or run Shopify's native abandoned cart data alongside it.

How do I follow up with leads after the first AI call?

From your dashboard you can configure multi-step follow-up sequences: a WhatsApp message after the call, an email 24 hours later, and a second call attempt after 48 hours. Every channel, message template, and delay is fully configurable — no hardcoded sequences.