65%
resolution guarantee, or your money back
Damini, Founder of Shoplabs
500K+ customer calls.
I will personally audit the first 100 calls and improve the agent before it scales on auto-pilot.
Book a demo ↗Voice AI agent trained to represent your brand. Answers every customer call 24/7 — order status, returns, product questions, store locator.
Your best reps spending half their shift on order status calls burns them out fast — and pushes tickets that actually need attention to the back of the queue.
A customer who waits 8 minutes to hear their order shipped today remembers the hold, not the answer. And they don't always come back.
Black Friday, product launches, sale weekends — call volume spikes and rep quality tanks exactly when your brand is in front of the most customers.
Every minute of an avoidable returns call is margin leaving your business — and a burned-out rep who still has 30 more to handle today.
Trained on your catalog and policies. Plugged into Shopify. Hear how your agent sounds across every call type that matters.
Where's my order? Answered in <10 secs. No hold music, real time lookup.
Your best salesperson trained on your entire catalog.
Order details
Eligibility checked. Return requested. No human needed.
Nearest store. Hours, address, directions — spoken.
One-click OAuth. Live data, no code.
Any URL or PDF. Ingested in minutes.
40+ voices. Preview before you launch.
Route by topic, tier, or hours. Helpdesk-ready.
Keep your number. Revenue tracked from day one.
Sub-second latency. Natural cadence. Emotional inference. Engineered to sound like your best CX rep — not a generic IVR.
Natural cadence, breath, and pauses. Trained on real conversational data — not narration scripts. Hear the A/B.
A/B comparison · same script
Detects frustration, hesitation, or urgency — and adapts tone, pace, and approach mid-call. The angry customer gets a slower, calmer agent.
"The agent knew exactly when to call, what to say, and when to escalate. It felt like our best CX rep — but it never slept."
— Sahil, Growth Manager, Emma Sleep
resolution guarantee, or your money back
500K+ customer calls.
I will personally audit the first 100 calls and improve the agent before it scales on auto-pilot.
Book a demo ↗A US CX hire costs $50–80K a year and works 40 hours a week. Your Shoplabs agent works 24/7.
For Shopify stores starting with AI phone support.
For Shopify brands handling 1,000+ calls a month.
For brands handling 5,000+ minutes/mo or custom workflows.
No commitment. We'll walk you through the product live.
Live in under an hour. Escalates only when needed. 65% resolution guaranteed.
Shoplabs is an AI phone agent that handles four inbound use cases: order status (WISMO), product recommendations, returns and exchanges, and store locator. It connects to Shopify via OAuth, learns your catalog and policies, and goes live in under an hour. You pick the agent's name, voice, and tone — so it sounds like your brand, not ours.
Run Shoplabs for 90 days. If your agent doesn't resolve at least 65% of inbound calls without human escalation, we refund your last three months of subscription fees. "Resolved" means the customer's question was answered without transfer to a human, and they didn't call back about the same issue within 48 hours.
English and Spanish on day one, with automatic detection and mid-call switching. More languages on the roadmap — Mandarin, French, and Portuguese next. Tell us what you need.
You set the escalation rules. The agent transfers to your team during business hours and emails after hours — or any combination. We integrate with Gorgias, Zendesk, Intercom, Freshdesk, and Help Scout, so escalated calls land in the tool your team already uses.
Most brands go live in under an hour. Connect Shopify, point us at your help docs, pick your agent's name and voice, set escalation, run a test call. You improve the agent over time, but you're not waiting weeks to launch.
The agent is grounded in your sources only — your help center, return policy, FAQs, and any rules you add. When uncertain, it doesn't guess — it escalates. You can review every transcript and tune responses anytime.
Yes. Route your existing number to Shoplabs through your current provider, or buy a new one from us in one click. We work with Twilio, Aircall, RingCentral, and Vonage.
US-hosted infrastructure. Encrypted at rest and in transit. SOC 2 Type II audit in progress. PCI-compliant for payment-related calls. We never train on your call data without explicit opt-in.
Yes. Trained on your full catalog, the agent compares SKUs, recommends based on the customer's needs, and offers relevant upsells when they fit naturally. You set the boundaries — soft suggestions, never pushy.